Post Office - Graduate Retail Operations and Strategy Scheme

Post Office is an integral part of every community upheld by the dedication and service of our Postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.

Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where the Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making the Post Office a business that belongs to and serves everyone, shaping a new future legacy.

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions of all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What Will You Be Doing?

During our 20-month graduate retail scheme, starting September 2024, you will get the opportunity to work on industry-leading projects and will gain an in-depth understanding of our entire retail function. You will start with an in-depth induction alongside all our graduates, giving you a broad overview of the Post Office structure and functions. You will then undergo three 6-month placements, providing you with practical experience across our 3 main retail functions:

• Retail Operations – Strategy: With over 11,500 branches across the UK, our network strategy & delivery team plays a vital role. Projects you’ll be involved with include engagement with our Postmasters, product transactions and data analytics to build powerful planning & strategy insights.
• Retail Corporate Functions: Gain a commercial understanding of our retail function including product development and implementation and exposure to our finance & technology functions.
• Retail Operations – Network: Work with area managers to build effective commercial relationships, and influence postmasters and commercial partners to deliver an excellent customer experience. Drive customer-focused sales and deliver profit contribution for a geographical patch, within the branch network.

With this structured retail career path, at the end of your scheme, you will be able to specialise in an area within the retail function of your choosing, where you will continue to be supported and developed.

What Can We Offer You?

• £30K salary / Permanent contract
• Supported with career progression both during and after the scheme
• Ongoing support and access to our mentoring scheme
• A buddy to support you during the programme
• Hybrid working
• Personal development plans, coaching, mentoring, soft skills and role-specific technical skills

What Are We Looking For?

• Any degree disciplines
• A passion for customers and the retail function

What’s The Application Process?

1. Easy apply with just your CV - no cover letter is required but we’d love for you to tailor your CV with a personal profile
2. Pre-recorded video interview – we want to gain a snapshot of you and your personality, as well as why you’re interested in the role
3. Microsoft Teams interview
4. Assessment centre in our brand-new London Office – meet the team and get a great feel for why the Post Office is for you

If this sounds like a good fit, don’t miss out, click ‘Apply Now’ 

Important Note - Post Office have multiple schemes on offer for September. We can only consider your application for ONE scheme, so please just apply to your top choice.