Post Office - Graduate Technology and Data Scheme

The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the country’s most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously. We’re the UK’s largest retail network, as well as the largest financial services provider in the UK, with over 11,500 branches nationwide – more than all the UK’s banks and building societies put together. We do this nearly entirely on a franchise basis in partnership with independent business owners who operate post offices, known as Postmasters, as well as other retail partners.

We know that the best way to provide a great service for customers is to evolve our business which is why we have a range of over 170 products and services, from personal financial services like banking, insurance, payments, and travel money, to telecoms and, of course, mails. We know that our customers never stop changing, so neither will we. We're here, in person, for the people who rely on us.

We are currently undergoing Europe’s biggest digital transformation, meaning there is no better time for graduates to join us on our graduate technology and data scheme.

What Will You Be Doing?

During our 20-month graduate technology & data scheme, starting Sept 2023, you will get the opportunity to work on industry leading projects and  will be developed across a range of core capability areas, all of which are integral to the daily operation, and longer-term innovation of our organisation.

You will start off with a one-month induction training period with all our graduates, giving you a broad overview of the Post Office structure and functions. You will then be placed in one of the Post Office’s key technology functions where you will rotate around different areas within this, giving you broad exposure and the chance to work out what you love doing. Our key functions are:

• Data - Helping drive the end-to-end process for how we capture, store, manage and analyse our data, so that the insights from it can help us deliver better services for our Postmasters and Customers. 
• Cyber Security – See the end-to-end security process of keeping our business safe through helping manage, monitor and continuously improve the security processes, technologies, and safeguards.
• CTO Office: Engineering and Architecture – Working in an agile environment to design and develop new, innovative software and technology platforms that help the business run more efficiently.
• Horizon IT - We’re undergoing huge technological advances in this area as we’re in the process of replacing Horizon (our in house IT system) with a new, fit-for-purpose system. You’ll be involved in a range of sectors across Horizon IT including cyber security, product and project management, support & service, quality assurance, testing and governance.
• IT Service Operations - This is our core service, visible to our whole network meaning within this team you’ll gain an understanding of the entire workings of the Post Office. There are lots of different areas and pathways you can take across 4 different ‘IT stacks’ including: service transition, analysis, service desk agent and change & release analyst.

Across the application process, we will help you work out which technology function will be best suited to you and will provide more information on each. At the end of the scheme, Post Office will continue to support and develop you in the team best matched to you. 

What Can We Offer You?

• £33K salary / Permanent contract
• Supported with career progression both on and off the scheme
• Ongoing support and access to our mentoring scheme
• A buddy to support you during the programme 
• Working from home opportunities
• Personal development plans, coaching, mentoring, soft skills and role specific technical skills

What Are We Looking For?

• STEM/technical degrees are preferable but any degree background will be considered if you have a demonstrable interest in technology.

What’s The Application Process? 

1. Easy apply with just your CV - no cover letter is required but we’d love for you to tailor your CV with a personal profile.
2. Pre-recorded video interview – we want to gain a snapshot into you and your personality, as well as why you’re interested in the role.
3. Microsoft Teams interview.
4. Assessment centre in our brand-new London office – meet the team and get a great feel for why Post Office is for you.

If this sounds like a good fit, don’t miss out, click ‘Apply Now’