Renishaw - Graduate Support Analyst

Renishaw is a market-leading, global provider of manufacturing technologies, analytical instruments and medical devices. Our unique blend of pioneering research and product innovation solves complex engineering and science challenges, meaning we touch billions of lives around the world.

Our Graduates are the people who can make a real difference. By bringing your new and innovative ideas you will help keep us at the forefront of the industry, and that’s why we invest in your continuous development and success from day one. 

Our Values

At Renishaw you’ll be part of an inclusive culture that values diversity, rewards integrity and merit, and where you’ll be empowered to fulfil your potential.

We are proud of our strong working culture and work hard to promote diversity and inclusivity. We encourage our people to act in line with our core values of:

• Innovation
• Inspiration
• Integrity
• Involvement 

What types of things will I be working on?

Working in our Business Systems Department, our Support Analysts play a key role in keeping our global IT infrastructure and desktop IT equipment running smoothly, securely, within defined standards and procedures.   This is a varied role requiring the ability to provide fast, efficient, and diligent support to keep our global workforce productive when using technology in their own jobs. You will provide efficient IT support to Renishaw employees, IT infrastructure, cloud services and related management systems arising from:

• The use of our standard productivity applications including MS Office, Visio and Project
• Server applications & Cloud Services including MS SQL, Hyper V, M365 and Azure
• IT infrastructure e.g. WAN/LAN datalink outages and issues with access to data storage
• Business critical applications e.g. printing from Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems

What career opportunities are available?

There is a clearly defined career path for Support Analysts. This framework provides challenging and exciting opportunities of progression into a variety of specialisms. Including Cloud & On-Premise Infrastructure, Voice/Data Networking, Cyber Security and ServiceDesk.

What’s on offer?

• £29k plus £1000 sign-on bonus
• Flexible & hybrid working available (team dependent)
• Fantastic training including core skills training plus access to a learning and development courses platform
• Bonus scheme & 9% pension contribution
• Lots of perks including full medical insurance, access to onsite fitness centres & onsite subsidised restaurants

Where will I be working?

This role is based out of one of our main sites in New Mills, near Wotton-under Edge in Gloucestershire. As Renishaw sites are based in semi-rural locations, applicants must have their own form of transport or be willing to relocate to the local area.

What do I need and how do I apply?

All relevant degree disciplines are welcomed. What is more important is that you have a passion for customer service with good communication and interpersonal skills, with the motivation to progress into a varied role and play a key part in supporting the systems of the business.

Training and development is excellent so candidates with no experience but a keen interest in engineering will be strongly considered. If you are excited about the role but feel as though you don’t meet all the requirements, we would encourage you still to apply. You might just be the right person for this role or another graduate opportunity at Renishaw.

To apply, simply attach an updated CV and GRB will be in touch shortly after. This is a popular scheme, with spaces filling up on a rolling basis so don’t hesitate to make an application. 

Equal Opportunities

Renishaw are committed to providing reasonable adjustments to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, or require any reasonable adjustments please contact the team on [email protected]